Naicomm Online · Nairobi, Kenya

About Naicomm Online

A Nairobi mobile phone and electronics retailer helping customers choose brand-new and renewed devices with clear product information, practical guidance and accessible after-sales support.

Our story

Naicomm Online was established to make mobile phones, electronics and accessories easier to compare and purchase in Kenya. We serve customers online, through our customer-service channels and from our physical store at Kimathi House in Nairobi CBD.

Our team focuses on clear product descriptions, transparent prices and helpful guidance. We stock brand-new devices as well as renewed, refurbished and pre-owned devices, with the condition stated on the applicable product listing.

Customers can contact us before purchasing to confirm current stock, product condition, price, warranty information, collection arrangements or delivery details.

How we serve our customers

Straightforward information before purchase and practical support afterwards.

1

Clear product condition

Products are identified as brand-new, renewed, refurbished, pre-owned or open-box where applicable. Customers may ask us to confirm condition before ordering.

2

Transparent purchase information

Current pricing, availability, delivery charges and important product details are shown online or confirmed before payment.

3

After-sales assistance

Our team helps with eligible warranty, return and delivery matters according to the terms supplied with the product and our published policies.

Product condition and warranty

The applicable product condition and warranty information should be confirmed on the product page, quotation, receipt or warranty document.

12-month new-device warranty For eligible brand-new devices supplied by Naicomm Online.
6-month renewed-device warranty For eligible renewed, refurbished and pre-owned devices.
Accessory coverage Coverage varies and is stated on the product page, quotation, receipt or warranty document.

Visit Naicomm Online in Nairobi CBD

Kimathi House, Upper Ground Floor, Shop 9
Kimathi Street, opposite KCB ATM
Nairobi CBD, Kenya

Phone/WhatsApp: 0740 247199
Email: info@naicommonline.com

Opening hours

  • Monday–Friday 9:00 AM–7:00 PM
  • Saturday 9:30 AM–6:00 PM
  • Sunday Closed
  • Public holidays Contact us to confirm
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